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Need Help?

Who is Arid Zone?

Arid Zone Promotional Merchandise is BCNA’s official merchandise partner.


I want to place an order but don’t have a credit card


I’m not comfortable playing via credit card online

Our website safely and securely processes credit card payments, but if you are still uncomfortable providing your credit card details online, there are other ways you can pay for your order.

Please note: your order will not be shipped until payment has cleared.

Pay Pal

Place your order and choose Pay Pal as your payment option. You need to have an account already set up and linked to your bank account, or have funds in your Pay Pal account


Place your order online and choose Cheque as your payment option.


Download an order form and send it along with your payment to

BCNA Shop c/- Arid Zone

30 Thistlethwaite Street

South Melbourne VIC 3205


Please make your cheque payable to Arid Zone.


How do I track my order?

Once your order has been shipped you will receive an email with your order tracking details. Click on the link in the email to track your order.


How long before I get my order?

Please see our Shipping policy here


Can I return my order?

Yes you can return your order. Please see our Returns policy here


I want to suggest a product

We love to receive suggestions on products you would like to purchase. Please email your suggestions to us at

We can’t promise your suggested item will be a part of the merchandise range. We take into consideration the item, it’s suitability, it’s representation of BCNA and cost.


I want to donate to BCNA

Donations can be made via the BCNA website:


Any other questions?

Please email us at