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Shipping & Returns

When will my order be shipped?

Orders may take between 1-3 business days to be shipped.

Orders are picked and packed in our warehouse within 24-48 hours of being placed and dispatched within 24 hours of being picked.

What type of shipping is available?

All shipping is trackable via Australia Post* or road courier:

  • up to 500g $12.50
  • 0.5 - 1kg $16.50
  • 1 - 2kg $18.00
  • 2 - 3kg $21.50
  • 3 - 5kg $25.00
  • 5 - 10kg $30.00
  • 10 - 15kg $35.00
  • 15 - 20kg $40.00
  • over 20kg $50.00


Order are dispatched from our Warehouse in Melbourne via Australia Post. The approximate delivery times are:

ACT 4 business days

NSW 4 business days 

NT 5-6 business days

QLD 3-4 business days

SA 2-3 business days

TAS 3-4 business days

VIC 2 business days

WA 5-7 business days

 

*Orders can be tracked via the Australia Post website (austpost.com.au) using the tracking number provided once your order has been dispatched

Are any items damaged or in an unsatisfactory condition?


Please email us at returns@bcnashop.org.au, including your order number and contact details so we can get back to you quickly.

Any other questions?


Please email us at orders@bcnashop.org.au